Opening Hours

North Road West Medical Centre

Day Opening hours
Saturday 20 April
Sunday 21 April
Monday 22 April
8:30am to 6pm
Tuesday 23 April
8:30am to 6pm
Wednesday 24 April
8:30am to 6pm
Thursday 25 April
8:30am to 1pm
2pm to 6pm
Friday 26 April
8:30am to 6pm

Enhanced Access

We are now providing Enhanced Access so there may be appointments available outside of normal working hours and at weekends. 

When We Are Closed

If you ring the surgery on 01752 662780 outside of normal opening hours and your problem cannot wait until the surgery re-opens, you will hear a recorded message advising you to ring NHS 111.

You should use the NHS 111 service if you urgently need medical help or advice but it’s not a life-threatening situation.

Call 111 if:

  • you need medical help fast but it’s not a 999 emergency
  • you think you need to go to A&E or need another NHS urgent care service
  • you don’t know who to call or you don’t have a GP to call
  • you need health information or reassurance about what to do next

111 will give you the healthcare advice you need or direct you to the appropriate local service – for example, Devon Doctors, minor injuries unit, emergency department, community nurse or pharmacy. 

Note – calls to and from these services may be recorded.

Alternatively if your call isn't urgent why not use EConsult - use the link at the bottom of this page

NHS 111

111 online is a fast and convenient alternative to the 111 phone service and provides an option for people who want to access 111 digitally. 

Your needs will be assessed and you will be given advice about whether you need:

  • Treat yourself at home
  • Go to a Primary Care Centre

If you need face to face medical attention you may be asked to attend a Primary Care Centre.

Click here to access NHS 111 online or call 111 to speak to a staff member.


The nearest Casualty department is at Derriford Hospital.

There is also a minor accident unit at the Cumberland Centre in Devonport, Plymouth. Phone on 0845 1558003.

The Royal Eye Infirmary, based at Derriford Hospital, offers accident and emergency advice for eye-related conditions.  Phone on 01752 439330 (09:00 am to 18:45).

Out-of-hours services are generally busy so please think carefully before asking to see a doctor and only do so if you genuinely cannot wait until the surgery re-opens.

In a genuine emergency you should call 999. Chest pains, collapse or acute shortness of breath constitute an emergency.